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OUR PROCESSES

Processes related to smart metering systems

We offer comprehensive process knowledge for your smart meter rollout. Based on our expertise in all areas from meters and communication to systems, our process consulting ensures an efficient rollout and stable operation of your smart metering system. Building on our know-how, we enable you to digitize the following processes:

  • Smart metering system

  • Smart meter rollout

  • meter-to-cash

  • Power quality management
More about the product
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We advise

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We implement

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We integrate

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We are expanding

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We maintain

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We support

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We protect

rollout process

Specification & Project Planning
Together, we develop comprehensive implementation specifications that clearly define roles, responsibilities, project plans, milestones, use cases, and all interfaces.


implementationWe handle project management, which includes coordinating meter, data concentrator, and communication parameters, system implementation, establishing all interfaces, and comprehensive training for your employees.

Device replacement
 Integration of existing workforce management tools or provision of proprietary solutions for efficient device replacement.

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integration process


inventory meterWe customize the necessary drivers for your inventory meters and integrate industrial, commercial, and household meters into the overall system.


We connect water, gas, and heat meters via wireless or wired M-Bus and take care of defining and adjusting the meter parameters.


systemsOur comprehensively developed IEC 61968-2 interface enables efficient and secure integration of existing peripheral systems such as ERP, MDM, EDM, or load switching solutions into the smart metering system.


load controlWe provide step-by-step support for replacing ripple control and implementing load control in the smart metering system.

operational process


system updatesAs part of a maintenance contract, we ensure that the system, meter drivers, and, if necessary, connected interfaces are continuously updated.


system health checkWe carefully check the system for optimal performance, stability, and high performance.


system backupWe use targeted backups to ensure that data integrity is guaranteed at all times.


maintenance reportsWe create detailed reports with specific recommendations for action that will optimize your system in the long term.

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Power quality process


We monitor harmonics up to the 25th harmonic, thereby ensuring compliance with the EN50160 standard.

Network analysis and monitoring
We monitor limit value exceedances and electricity locally (in the meter via Blue2Link) or remotely. The connection to peripheral systems is a decisive advantage of our modular system.

security process


key management systemAt Amera HES, we rely on an integrated key management system (KMS) that ensures maximum protection through continuous security updates.

HLS encryption
By creating operational process documentation, we ensure that all compliance requirements are met.


security updatesWe provide training and support for High Level Security (HLS) encryption of your smart metering system and give you recommendations on backup strategies and infrastructure.

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Frequently Asked Questions

Do you have any further questions? We are happy to help.

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